Frequently Asked Questions (FAQs)
Everything You Need to Know About Dharohar Banarasi
Welcome to the Dharohar Banarasi FAQ page. Here you'll find answers to the most common questions about our authentic handwoven Banarasi silk sarees, shipping, payments, product care, and shopping experience.
1. Are your Banarasi sarees authentic?
Yes. Every saree at Dharohar Banarasi is crafted by skilled artisans in Varanasi using traditional Banarasi weaving techniques. We are committed to offering authentic handwoven Banarasi silk sarees with premium craftsmanship.
2. What types of Banarasi sarees do you offer?
Our collection includes:
1.Pure Banarasi Silk Sarees
2.Katan Silk Sarees
3.Organza Banarasi Sarees
4.Tissue Banarasi Sarees
5.Lightweight Banarasi Sarees
6.Designer Banarasi Sarees
7.Banarasi Suits
8.Banarasi Dupattas
3. Are your sarees handwoven?
Yes. Our Banarasi sarees are handwoven by experienced artisans who have preserved the traditional weaving heritage of Banaras for generations.
4. How do I know if a Banarasi saree is genuine?
Authentic Banarasi sarees feature detailed handwoven zari work, fine silk fabric, traditional motifs, and exceptional craftsmanship. At Dharohar Banarasi, every product is carefully selected to ensure authenticity and premium quality.
5. Do you offer bridal Banarasi sarees?
Yes. We offer an exclusive collection of bridal Banarasi silk sarees designed for weddings, receptions, engagements, and other special occasions.
6. Do you ship across India?
Yes. We deliver our authentic Banarasi sarees to customers across India with secure packaging and reliable shipping.
7. Do you offer international shipping?
Yes. We ship our Banarasi silk sarees worldwide. Shipping charges and delivery times vary depending on the destination.
8. How long does delivery take?
Delivery time depends on your location. Most orders within India are delivered within the estimated shipping period shown during checkout. International deliveries may take longer depending on customs and courier services.
9. How can I track my order?
Once your order is shipped, you will receive tracking details through your registered email address or mobile number.
10. What payment methods do you accept?
We support secure online payments through trusted payment gateways. Available payment options will be displayed during checkout.
11. Can I cancel my order?
Yes. Orders can be cancelled before dispatch. Once an order has been shipped, cancellation is no longer possible. Please read our Cancellation Policy for complete details.
12. Do you accept returns or exchanges?
Please refer to our Return and Refund Policy to understand the eligibility, conditions, and process for returns and exchanges.
13. How should I care for my Banarasi silk saree?
To maintain its beauty:
1.Dry clean only.
2.Store it in a cotton or muslin cloth.
3.Keep it away from direct sunlight and moisture.
4.Avoid harsh detergents and bleach.
5.Fold it periodically to maintain the fabric.
14. Will the color of the saree match the website images?
We make every effort to display accurate product colors. However, slight variations may occur due to different screen settings, lighting, or photography.
15. Are your sarees suitable for weddings and festivals?
Yes. Our Banarasi silk sarees are ideal for weddings, bridal wear, receptions, festivals, religious ceremonies, family functions, and special occasions.
16. How do I choose the right Banarasi saree?
Our customer support team can help you select the perfect saree based on your occasion, preferred color, fabric, design, and budget.
17. Is my payment secure?
Yes. We use secure payment gateways to ensure that every transaction is safe and protected.
18. Why choose Dharohar Banarasi?
Customers choose us because we offer:
1.Authentic Handwoven Banarasi Sarees
2.Premium Silk Fabrics
3.Traditional Banarasi Zari Weaving
4.Direct Sourcing from Varanasi
5.Bridal and Festive Collections
6.Worldwide Shipping
7.Secure Online Payments
8.Quality Assurance
9.Dedicated Customer Support
19. How can I contact Dharohar Banarasi?
You can reach our customer support team through the contact information available on our Contact Us page. We are happy to assist you with product inquiries, order updates, shipping information, and after-sales support.
20. Why buy from Dharohar Banarasi?
At Dharohar Banarasi, we believe every saree represents the rich heritage of Banaras. Our mission is to deliver authentic handwoven Banarasi silk sarees with premium quality, timeless elegance, and exceptional customer service. Every purchase supports traditional artisans and helps preserve India's centuries-old weaving legacy.